Privacy Policy

Information We Collect

When you use our website and proceed to book an appointment through WhatsApp, we may collect the following information:

• Full Name
• Phone Number
• Email Address
• Preferred Appointment Date and Time
• Treatment Requirements or Dental Concerns
• Any additional information voluntarily provided by you during communication

How We Use Your Information

We use the information collected to:

• Schedule and manage appointments
• Communicate regarding appointment confirmations and updates
• Respond to inquiries and treatment-related questions
• Provide dental care services and patient support
• Maintain records necessary for clinic operations

WhatsApp Communication

Our website provides a WhatsApp booking option for your convenience. When you click the WhatsApp booking button, you are redirected to WhatsApp to communicate directly with our clinic.

Information shared through WhatsApp is also subject to WhatsApp's Privacy Policy and Terms of Service. We recommend reviewing WhatsApp's policies before using the platform.

Information Sharing

Thulasi Dental Care does not sell, rent, trade, or disclose your personal information to third parties for marketing purposes.

We may disclose information only:

• When required by applicable laws or legal authorities
• To protect the rights, safety, and security of our patients, staff, or clinic
• For legitimate healthcare and administrative purposes where legally permitted

Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to safeguard your information, no method of electronic transmission or storage can guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

• Manage appointments and patient communications
• Comply with applicable legal and regulatory requirements
• Maintain necessary healthcare records

Third-Party Links

Our website may contain links to third-party services such as WhatsApp. We are not responsible for the privacy practices, content, or policies of these external platforms.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will process such requests in accordance with applicable laws and healthcare record requirements.

Changes to This Privacy Policy

Thulasi Dental Care reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page along with the revised effective date.